Did you know we are supporting GP Surgeries to join our Carer Friendly Community?

We are very fortunate to have NHS Carers Engagement Facilitators that are dedicated to supporting GP surgeries to provide exceptional care and support to unpaid carers within their practice and local community.  To support their work, we formed a partnership with the facilitators to award our Carer Friendly Recognition to those practices that meet their bench marker of good practice. This good practice is in part; based on a piece of work between the NHS and Carers UK, who created a NHS bench mark guidance around identifying and supporting the Carers.

Five PCN and Practice groups have been awarded so far! 

Congratulations to all the staff at Jurassic PCN 🎉Jurassic Coast PCN

 Gillingham Medical Practice🎉Gillingham Medical Practice (gillinghamsurgery.co.uk)

Poole north PCN 🎉Poole North PCN | Poole | Facebook

The Adams Practice🎉 The Adam Practice – Medical Doctors in Dorset

Mid Dorset PCN 🎉 Mid Dorset Primary Care Network (mid-dorsetpcn.co.uk)

Between them that is 26 GP sites so far around Dorset and BCP. 

Here is why is their own words: 

Poole North PCN comprises four Practices in the local area and has a designated Carers Lead assigned to each Practice. We work as part of a friendly proactive team of Care Coordinators, meeting regularly to share ideas and plan events to support carers.

This summer we arranged a ‘Cake for Carers’ afternoon, which we hosted in Broadstone during Carers Week, and represented our PCN at a local Dementia Awareness event. These were well attended and the feedback we received was positive, which will help us to plan future events.

We are constantly looking at ways to develop our links with more carers in the local area, by listening to what support carers would like from their GP Practice, raising awareness of our social media pages, promoting events on Practice carers noticeboards and monitor displays in reception areas, and reaching out to local charities and schools to the wider carer’s community.

At Gillingham Medical Practice, we work hard to support our carers and give recognition to the invaluable support they provide. Claire Lockett is our carers lead, as well as a Social Prescriber within the practice. Claire has a wealth of knowledge about support and services in the local area. Claire is supported by Emily Nott, our Lead Care Coordinator. Emily registers carers and ensures coding is correct. We keep in regular contact with our carers through text message with information about upcoming events, whether these are organised by the practice or externally. 

We also have Karen Johnson, our Families and Young Person Social Prescriber, who we link in with when thinking about how we can offer support to our young carers. In collaboration with Dorset Council, we run a fortnightly carers group at the library where carers can come together and talk to others who are dealing with similar situations. We have previously run a Carers Education Course too which focused on a different topic each session. 

We have previously held a free cream tea afternoon to celebrate carers week. This event was enjoyable for all, and 40 carers attended. We also run a Wellbeing One Stop clinic every 3 weeks at the library. This clinic is mainly aimed at our frail population, but we do make sure to include carers and the clinic gives the patient a ‘full MOT’ and they see multiple healthcare professionals in one visit. Carer Support Dorset have previously attended a clinic which proved to be beneficial. We hope this will give them some extra support. We have also recently started running clinics for annual carers health checks. These currently occur once a month. Patients will see an HCA, and Claire who will conduct a full carer assessment. We are always thinking of ideas of how we can better our support for carers.

Do you know if your GP surgery is Carer Friendly? Look our for our sticker in your surgeries and check out the links from the list above!

Online Carers advice, guidance and information self-help platform Bridgit Care has helped more than 3,000 carers across Dorset since it was launched in May.

The accessible one-stop-shop platform, which connects Carers to key services to support and inform them about local community events, has proved popular for people looking for information about Carers’ allowances, benefits, assessments, discounts, training opportunities, stress and anxiety.

People are also able to build their own self-help plan and the system is available any time of day without registering first.

Unpaid Carer Fiona King took part in the original training offer by Bridgit Care during Carers Week in the summer. She has found the platform easy to understand and use and has now filled in a Carer’s Assessment.

“It is very intuitive, and it comes up with some excellent solution suggestions. You can personalise it and make lists according to your needs. I’ve been using it to get advice on how to find time for myself and have found it really useful. It’s great to be able to log on at anytime 24/7 rather than having to wait to speak to someone.”

Councillor Jane Somper, Portfolio Holder for Adult Social Care, Housing and Health, said the service was freeing up Carers’ time by making it easier for them to access support and advice, at the time they want, offering more choice and flexibility.

Darren Crombie, founder of Bridgit Care, said those using the online platform were receiving self-help through its signposting, advice and events information and could also receive reassurance support from Carer Support Dorset over the phone or in person at events.

“At Bridgit Care our mission is to support the unpaid family carer community across Dorset. Bridgit Care is more than a digital platform; it’s a vital support network for Dorset’s Carers. We’re committed to empowering Carers with essential tools and information, simplifying their roles with accessible resources.

“The positive response to Bridgit from our collaboration with Dorset Council underscores the significant need for such support. We’re proud to be pioneers in this area, continuously adapting Bridgit to the evolving needs of our carer community and the local support teams.”

It is increasingly being used across the Dorset health and social care landscape. Lizzie Eden, Dorset Healthcare Carers Engagement facilitator, said Bridgit was supporting Dorset’s unpaid Carers identify themselves.

“Often carers don’t label themselves as such, and therefore do not search for possible support. Dorset GP practices are working with Bridgit Care to help find those people, who are caring for others – improving support for them in their own right, to start to look at their own health needs and prioritise what they need and what they are entitled to.”

Bridgit is available to use now and people who prefer not to, or cannot go online, can call Carer Support Dorset on 0800 368 8349 to discover the free support and help available.

Join our free 30-minute online session specifically created for businesses and organisations to discover how they can become carer friendly.

Date: Monday 20 November 2023
Time: 1.00 – 1.30 pm
Booking: Reserve your free place on Eventbrite

What will you learn?
This 30-minute presentation provides valuable insights into what we mean by Carers and supports you to understand the challenges they face. Learn how to support the Carers who are your customers, clients, colleagues and members of your local community with an opportunity to gain more customers through our FREE marketing support.

Including;

• Sensitive ways to support someone consider if they might be a Carer
• Gain more customers with our free marketing support
• Know where to signpost Carers you meet or know so they can access support
• Consider becoming a Carer Friendly Organisation and how to achieve this

Take advantage of this fantastic opportunity to connect with other businesses and organisations, share experiences, and learn from our trainers, many of whom are Carers.

Register now to secure your place and embark on a journey towards becoming more Carer-Friendly!

Are you providing care for a partner, family member or friend? Join us for a free 30-minute online session about the benefits of our Carer Friendly ID Card.

Date: Tuesday 21 November 2023
Time: 7.30 pm – 8.00 pm
Booking: Reserve your free place on Eventbrite

Join us for a friendly online event on Tuesday 21 November 2023 at 7.30 pm to learn all about the Carers Friendly ID Card. This event aims to provide valuable information about this fantastic initiative and how it can benefit you as a carer.

Not sure if you are a Carer? Come anyway and find out!

The Carer Friendly ID Card is a special card designed to support and recognise the incredible work done by carers in our community. It offers a range of exclusive benefits and discounts to make your life a little easier.

During the event, we will explain how to obtain and use the card, ensuring you can access the benefits it provides. We’ll also answer any questions you may have, so you can make the most of this valuable resource.

Don’t miss out on this opportunity to discover how the Carer Friendly ID Card can enhance your life as a carer. Join us online and take the first step towards unlocking the benefits and support you deserve.

Including;

• Sensitive ways to support someone consider if they might be a Carer
• Gain more customers with our free marketing support
• Know where to signpost Carers you meet or know so they can access support
• Consider becoming a Carer Friendly Organisation and how to achieve this

Take advantage of this fantastic opportunity to connect with other businesses and organisations, share experiences, and learn from our trainers, many of whom are Carers.

Register now to secure your place and embark on a journey towards becoming more Carer-Friendly!

Carers Rights Day is an annual event held on 24 November run by Carers UK to raise awareness of Carer’s rights and what support is available. The Theme for Carers Rights Day is Your Rights: today, tomorrow and in the future.

If you look after someone who needs your help due to a disability, serious illness, frailty or addiction, help is available to support you.

Dorset Council

Bournemouth Christchurch and Poole (BCP) Council

Carers Rights Day Events Throughout Dorset

There are various events and activities happening across Dorset to mark Carers Rights Day for carers to get involved in. Together, we have collated this information to create a single programme of events: 

20 November 10:00 am – 1:00 pm The Vale Primary Care Network information and activities event, Marnhull

20 November 10:30 am – 12:30 pm Minstead Trust Family Carers drop-in, Poole

20 November 1.00 pm – 1.30 pm How Supporting Carers Can Help Your Business? – online session

21 November 10:00 am – 12:00 noon Parent Carer Foundation carers cafe session, Bournemouth

22 November 7.30 pm – 8.00 pm How can our Carer Friendly ID Card Help You in Your Caring Role? – online event

22 November 10:00 am – 12:00 noon Parent Carer Foundation carers cafe session, Poole

22 November 10:30 am – 3:00 pm Dorset Council information event, Weymouth

23 November 9:00 am – 12:30 pm PramaLife information event, Wimborne

23 November 10:00 am – 12:00 noon Two Harbours Healthcare drop-in information event, Weymouth

23 November 10:30 am – 3:00 pm Dorset Council information event, Bridport

23 November 10:30 am – 3:00 pm Dorset Carers Hub info event, Dorchester

23 November 1:00 pm  – 4:00 pm CRISP information event, Bournemouth

22 November 2:00 pm – 4:00 pm The Vale Primary Care Network information and activities event, Gillingham

The ‘Our Dorset’ ambition is for everyone to have the best possible health and care outcomes and live healthier, longer and fulfilling lives. That’s why our NHS organisations, councils and voluntary and community partners are working together in partnership to recognise, support and value unpaid Carers of all ages in Dorset County. 

These organisations include: 

• Bournemouth Christchurch & Poole Council including CRISP (Carers’ Resource Information and Support Programme) and Young Carers. 
• Dorset Council including partners Carer Support Dorset & Rethink 
• Dorset Healthcare University NHS Foundation Trust 
• NHS Dorset Integrated Care Board  
• Dorset County Hospital NHS Foundation Trust 
• University Hospitals Dorset NHS Foundation Trust (Bournemouth, Christchurch, and Poole Hospitals)  
• Dorset Advocacy, Dorset Carers Hub, Healthwatch, Help & Care, Leonardo Trust, MYTIME Young Carers and Pramacare  

Are you a Carer?
You may not think of yourself as a Carer, you may not even relate to this term at all as first and foremost you are either a parent, spouse, sibling, daughter, son or friend who offers help. A Carer provides voluntary physical, social or emotional support to sick or disabled family members or friends. Each caring role is unique and you may provide support for just a few hours a week or over 50 hours a week. Many Carers don’t see themselves as Carers and it takes them an average of two years to acknowledge their role as a Carer. You do not need to be in receipt of welfare benefits to be classed as a Carer to get help and advice.

The Theme for Carers Rights Day isYour Rights: today, tomorrow and in the future
Each year Carers UK promotes Carers Rights Day (23 November) where we’re joined by hundreds of organisations and thousands of individuals raising awareness of caring, helping to identify carers and signposting them to information, advice and support.

Whether someone has recently become a Carer, realised they have been caring for a while without support or has been caring for someone for many years, it’s important they understand their rights and are able to access the support that is available to them whenever they need it.

Carers Rights Day empowers Carers with information and support. It helps them to feel confident asking for what they need and challenge things when their rights are not being met, whether that be in the workplace or education, in accessing health or social care, when interacting with other professionals or at home. For more information about Carers Rights Day visit: Carers Rights Day – Carers UK 

Recommendations for Carers

1. Register as a carer with your GP surgery
Being registered with your GP as a carer can provide you and the person you care for with more support, you can access shared appointments and access free flu vaccinations and so on.

2. Register with your local carer support service:
By registering as a Carer with your local Carer support service you can access a whole range of support, connect with other Carers like you and get a FREE Carer Friendly Photo ID Card with access to local and national discounts.

If you are a carer and the person you are caring for lives in the Dorset Council area contact: 

Carer Support Dorset  
Tel: 0800 3688349 
Website: www.carersupportdorset.co.uk 
Email: admin@carersupportdorset.co.uk 
Register with Carer Support Dorset

If you are a carer and the person you are caring for lives in the Bournemouth, Christchurch and Poole (BCP) Council area contact: 

Carers Resource Information and Support (CRISP)  
Tel: 01202 128787 
Website: www.crispweb.org 
Email: carersupport@bcpcouncil.gov.uk 
Register with CRISP

There are various events and activities happening across Dorset to mark Carers Rights Day for carers to get involved in. Together, we have collated this information to create a single programme of events: 

Dorset County Council would like to know about your experiences and what you think about day opportunities. If you have an interest in day opportunities, even if you don’t use them now, but might in the future, please share your views in this Better Days 2023 Survey.

There are a significant number of people in Dorset who have an illness or disability who need some help to plan their days or take part in activities and visiting day opportunities is a way of accessing this support. Day opportunities also provide a chance to develop new skills, maintain or increase independence or support care needs.

Dorset County Council’s Adults Social Care team would like to hear about your experiences of day opportunities both now and what you might want to see in the future. The Council is encouraging anyone who needs support to arrange daytime activities to share their views. This includes hearing from those with a learning, physical or sensory disability, mental health diagnosis, dementia or memory loss, as well as their carers or care workers who have used day opportunities. Opinions from young people who might need support into adulthood are also needed.

Day opportunities can provide life skills training, support to find a job, sporting activities, clubs and social activities, and less formal activities such as time with friends, nature walks, or visits to the local town centre. The Council would like to help people to have a well-supported and varied day, to enable people to try new things and to create an offer that moves beyond the 9 to 5 weekday.

The Council would like to revisit and build upon what people said in their research in 2021 and understand how things might have changed in their access to day opportunities post Covid as well as hearing from new voices. Help shape what you would like from day opportunities and make sure that you have your say.

The survey is open until 8 December 2023.

If you prefer, here is a link to the easy-read version of the survey.

The annual triathlon race, is taking place in Weymouth on Sunday 17 September will require some roads to close for the safety of the athletes.

Road closures are widely publicised, with many householders close to the race course receiving information through their doors about road closures.

Essential Access for Carers
Essential access for carers will be facilitated during road closures for the Ironman run and bike race. Please check the maps below and if you think your essential journey will be affected, please contact the Ironman team directly.

Please note the run and bike race road closures are on separate maps:

• view the Ironman run road closures in Weymouth

• view the Ironman bike race road closures around Weymouth and North Dorset

If you think you may encounter difficulties accessing your cared for person:

Contact the Ironman Team
Please email weymouth@ironmanroadaccess.com  or call 03330 11 66 00

If emailing, please provide:

• your care company name / state you are a private carer
• the address you are starting from
• the address you need to attend
• the time of your arrival
• the approximate duration of stay

You may be asked to adjust your planned route and timing if possible.

Reduce stress for less with this NEW discount from Touch and Co where Carers can enjoy some valuable me time with a reduced price on all full-priced treatments. Touch and Co is run by Christine Faulder who is a holistic massage and relaxation therapist with treatment rooms in Broadstone, Dorset.

What is the Discount?
Christine Faulder, founder of Touch and Co, serves the areas of Broadstone, Poole and Wimborne and is offering 10% off all treatments on presentation of your Carer Friendly ID Card. Carers can enjoy the following at a reduced rate:

• Massage
• Aromatherapy
• Hot stone massage
• Guided meditation
• Garshana
• One-to-one relaxation class, learn techniques that you can then use at home.
  

Why is Christine Supporting Carers?

Contact Details
Address:  Broadstone, Dorset
Call:  07926 075556
Email: christine@touchandco.uk

What Other Offers Are There?
There are other discounts available in the Dorset area so that you can have your hair and nails done, keep fit, have a massage and other self-care offers. You can also save money on days out, eating out, shopping, home improvements hobbies and activities, plus lots more.

Where Can I See These Offers?
Click here and then type in the area where you live, search in a designated mile radius and then select the discount category, for example, self-care, or wellbeing and complementary therapy. Further information about the discounts and offers available to Carers in Dorset is available here.

You may see our Carer Friendly Stickers in shop windows or posters, so that is another way of knowing if somewhere provides some kind of support or discount to Carers.

How can I get these discounts?
To access these discounts, you will need to show your Carer Friendly ID Card which has been funded by Dorset Council and Bournemouth Christchurch and Poole Council. If you have an old Dorset Carers Card or CRISP Carers Card, these are still valid, as long as they have not passed their expiry date. If they have expired, you will receive information on how to request your new Carer Friendly ID Card.

If you provide unpaid care to someone and you live in Bournemouth, Christchurch or Poole, register with CRISP here or call 01202 128787. If you are caring for someone living in Dorset Council area, register with Carer Support Dorset here or call 0800 368 8349. The relevant Carers support service will then contact you and provide you with details of how to access your Carer Friendly ID Card.

Can I recommend a Business or Service?
Yes, you can. We are really keen to expand our offers and discounts to Carers in Dorset and would love to get more businesses on board. If you regularly go somewhere or use a particular product or service and you would like to save some money, either tell that business about our Carer Friendly ID Card or email Rachel.Close@forwardcarers.org.uk and she will contact them on your behalf. Businesses can find out about the advantages of supporting Carers, such as free advertising here and submit their offer here.

Today, Carers Week focuses on older Carers so we would like to highlight what support we can offer to you if you care for someone who may be old and frail or living with dementia. There are organisations that have signed up to our Carer Friendly ID Card and either offer a discount or embrace and support unpaid Carers, particularly those who are either older or care for someone who is older.

Oakley Friends (in partnership with Param Life) offers a FREE 10-week course for those caring for someone living with dementia. The course covers various aspects of dementia, including professional speakers from the Alzheimer’s Society, the continence nurse, Occupational Therapy and Lifeline, topics include:

• Medical aspects
• Social services
• Legal issues and benefits
• Memory assessment

You can find out more about this course here.

In Jolly Good Company exists to help alleviate the physical and mental issues caused by loneliness and isolation. They are a dementia-friendly organisation and work with all ages to bring friendship, joy and a sense of community to older people living in Dorset. As we age it can be hard to feel connected or part of a community – In Jolly Good Company offers you the chance to have fun with and feel supported by like-minded people. They offer days out, gardening activities and so on, take a look here.

PramaLife works in Bournemouth, Christchurch, East Dorset and Poole offers a wide range of activities and services which look to directly tackle social isolation and lead to increased personal independence, and help people enjoy life as they age. Parma Life’s aim is to see Bournemouth, Christchurch, Poole and Dorset recognised by the World Health Organisation as an “Age Friendly Community”. PramaLife has developed 55+ clubs, groups and activities(including a Carers group) across Bournemouth, Poole, Christchurch and East Dorset.

Discounts
There are mobility shops and services, osteopaths and chiropractors who offer a discount to those who hold a Carer Friendly ID Card.

What Other Offers Are There?
There are other discounts available in the Dorset area so that you can have a free tea or coffee, a bite to eat or indulge in a three-course meal. You can also save money on days out, pampering sessions, shopping, home improvements hobbies and activities, plus lots more.

Where Can I See These Offers?
Click here and then type in the area where you live, search in a designated mile radius and then select the discount category, for example, hair and beauty but also search under self-care, or wellbeing and complementary therapy. Further information about the discounts and offers available to Carers in Dorset is available here.

You may see our Carer Friendly Stickers in shop windows or posters, so that is another way of knowing if somewhere provides some kind of support or discount to Carers.

How can I get these discounts?
To access these discounts, you will need to show your Carer Friendly ID Card which has been funded by Dorset Council and Bournemouth Christchurch and Poole Council. If you have an old Dorset Carers Card or CRISP Carers Card, these are still valid, as long as they have not passed their expiry date. If they have expired, you will receive information on how to request your new Carer Friendly ID Card.

If you provide unpaid care to someone and you live in Bournemouth, Christchurch or Poole, register with CRISP here or call 01202 128787. If you are caring for someone living in Dorset Council area, register with Carer Support Dorset here or call 0800 368 8349. The relevant Carers support service will then contact you and provide you with details of how to access your Carer Friendly ID Card.

Can I recommend a Business or Service?
Yes, you can.We are really keen toexpand our offers and discounts to Carers in Dorset and would love to get more businesses on board. If you regularly go somewhere or use a particular product or service and you would like to save some money, either tell that business about our Carer Friendly ID Card or email Rachel.Close@forwardcarers.org.uk and she will contact them on your behalf. Businesses can find out about the advantages of supporting Carers, such as free advertising here and submit their offer here.